Are You Living To Your Values?

Do you think there is some disparity between how you are living your life and your values?

I met with a senior manager in a firm this week who was so busy at work that he had not ever taken time to consider this question, let alone answer it.

If you are so busy that you haven't even considered this question, the chances are that what you are doing has started to control you rather than the other way around.

Fine if you are happy.

However, if you are unwell or have started to question 'Who am I doing this for?' then it could be time to ask if you are living your life according to your values.

The starting point is: 'What are your values?'

Your values are: 'What is important to you?'

Examples include health, family, freedom, learning and results.

I would encourage you to focus on your top 5 or so for now.

The next step is to assess your current life against these values by asking yourself the following questions:

• What do I do each day to care for my health so that I am well enough to enjoy my life?
• What amount of time do I dedicate to being with my family and how does this benefit us?
• What am I doing to create freedom in my life?
• What/who/where am I learning from right now?
• What results am I achieving that I am proud of?

Chances are that there will be areas where there is a lack of congruence between what you are doing and what you value.

These areas are signposts for areas that you may well want to change.

The next step is generating a plan to align your values with your life.

For example, if your top value is health what can you do today, this week, this month and this year to improve your health.

If your next top value is freedom what can you do to create more freedom in your life? You will of course need to define what freedom means to you.

For example, if you want financial freedom from an employed job, you will want to think about what your self-employed job could be and draw up a rigorous business plan to ensure you are able to support yourself and any dependents.

You may need a plan to pay off debts before you embark on a journey into the world of self-employment.

It also might be a good idea to include a plan in your business case to go from full-time to part-time in your employed role whilst you start to build up a business of your own.

If you have found this blog to be thought- and action-provoking please leave a comment.

Alternatively, if you need any help or support in this or any other area of your life right now please get in touch through our website West of England Coaching and Counselling.co.uk

Coaching for Action

Are you wanting to take some action but putting it off for some reason?

Quite often procrastination is caused by some negative thinking such as 'I won't pull it off'.

If you want to overcome this and get on with what you really wish to do then please read on.

First, accept that worry, apprehension, anxiety - even dread and panic - are just mental states that only exist in your head.

Second, recognise your fear when it happens - the feeling in your body, the thoughts of alarm - and verbally describe to yourself what you are feeling.

Even better - write this down as you will then move from emotional to intellectual control of these kinds of negative-thoughts and so start to experience the fear passing. Notice that the awareness that contains fear is itself never fearful.

One technique to help you to overcome all of the subconscious barriers to action, which we assimilate from childhood through to adult life, is to cultivate an inner protector which is highly resourceful.

Perhaps you will develop an inner protector who is reassuring, encouraging, supportive and strong and will  help you stand up to those negative voices in your mind.

It is a realistic, honest, solid, caring teacher or coach who reminds you of the good things about you and your world.

Having an inner protector will help you to draw on your pre-frontal mental capacities to assess the following about the negative thoughts you have:

• What is the chance that the feared event or consequence will happen? 
• How bad would it be? 
• How long would it last? 
• What could I do to cope? 
• Who could help me?

Most fear from expectations is exaggerated as your brain is 'hard-wired' to be negative having developed from a starting point that helped early man to avoid being eaten.

Your feeling fearful on the point of or during attack is acceptable. However, it is not when you are caught up with some carrot or stick where it is unbalancing and unsettling.

So, when a fear arises within you, ask yourself the following questions:

• What options do I actually have? 
• How could I use my inner resources to move forward with what I really want?

It might help you to practise essentialism by asking yourself 'What are the facts?' rather than letting your emotional mind high jack your intellect and make things up.

Not surprisingly, studies have shown that appraising a situation more accurately leads to greater positive emotions which encourage us and fewer of the negative ones which hold us back (Gross and John 2003).

Another technique to help you to move more calmly through your life is finding a refuge which provides you with some sanctuary and protection so you can let your guard down and build your strength.

For example, my refuge is the countryside around my home where I walk our dog and where I find myself being literally refuelled by Nature. It clears my head for the next challenge.

You can have more than one refuge - potential refuges include good company, certain activities (reading, bathing, exercise to name a few), places and intangibles like a sense of who you are.

Please leave your comment on this blog and if you'd like to discuss your own needs at an initial meeting please visit our website at West of England Coaching and Counselling.

Wisdom Coaching

Do you want to be wise and enjoy a peaceful life?

Earlier this week I was helping a client to set her goals for 2012 and my client said one goal she wanted to achieve was to be 'more wise in 2012'.

We went on to explore what this meant for her in specific terms as 'being more wise' means different things to different people.

My client explained that she wanted to 'live more peacefully in her own mind' and 'be able to share this way of being with her family and friends'.

My client wanted us to come up with a list of things she could actually do to achieve this.

We achieved her outcome for the session and my client was happy for me to share her 'Wisdom List' with you.

This may not resonate with you at all - so no promises - but if it does please leave a comment. So here's wishing you more wisdom in 2012:

1. Let Go of The Past - Perhaps by practising literally letting go of in your hands whenever you think of something which has happened in the past that provokes negative thinking or feelings.
   
   
2. Relax to Stay In Control of Things - Breathe in deeply into your tummy - like inflating a balloon - and then breathe out slowly as though deflating your balloon.
   
   
3. Live In The Now - Practise seeing, hearing, feeling, touching and smelling what is happening around you right now, clearly using all of your senses preferably.
   
   
4. Be Positive and Optimistic - Rather than negatively forecasting the day (the presentation won't go well, for instance) say to yourself 'I wonder what will happen today and I am curious to find out'.
   
   
5. Be Kind to Yourself and Others
   
   
6. Be Enlightened - Be grateful for what you have that is truly important to you.

For all of your coaching and counselling support needs please get in touch via our website at West of England Coaching and Counselling.

Life Coaching: Making A Decision

Are you thinking about life coaching but not yet at the point of decision?

You may already be aware that life coaching is about helping you to achieve what you want from your work, personal and social life.

How can life coaching benefit you in 2012 in a way that you would not have experienced without it?

For my clients the most regular feedback I receive was summed by a client who said the following:

"In the past I had goals but they were never written down in a way which I knew I would help me achieve them.

"Life coaching helped me to do this in a way which motivated and helped me to get what I wanted.

"It also helped me to create an action plan, asked me questions and recognised my successes in a way which left me energised to get on with the next part of the goal."

Working with a life coach day-to-day can help you achieve your goals and stop you feeling tied down and free you up to take control of your life.

Maybe you want to change careers in 2012, get healthy or find a partner - maybe you want all three.

Your life is so short and precious that it makes sense to invest in yourself by taking on a life coach who can help you to live the best life possible.

I haven't once come across a client who thinks that the investment of time and money in life coaching was NOT worth the results they achieved.

But where do you start? Read through the previous blog Are You Ready, Willing and Able To Be Coached? as this will help you take the first to realising whether life coaching is right for you.

If you find out that it is then please leave a comment on this blog or to find out about more about life coaching contact us through our website at West of England Coaching and Counselling.

Money Coaching

Are you like the vast majority of people who recognise that they do not like speaking about their financial position?

For one of my clients this issue has resulted in her feeling uncomfortable having money and therefore she spends as she earns and has no savings.

Recently she set herself a goal of saving for those things that her and her partner want which are 'bigger ticket' - including a conservatory and a replacement car.

Her beliefs around money including 'I believe I shouldn't have money' and 'Easy come easy go' - among others - were impacting her behaviour.

She has now set herself a new goal 'To get pleasure from saving and to think 'Do I need it?' before spending'.

She recognised that to enjoy life in the present and to plan for the future she needed a balance between spending and saving so she could be proud of herself.

In order to work on her goal we spent time visualising her spending and saving some money and this mindful approach left her feeling more comfortable and more in control.

Would you benefit from experimenting with visualising yourself in this way?

Perhaps set aside some time to sit quietly in a comfortable chair, then to close your eyes and relax your body - perhaps by imagining yourself in some place which you find tranquil.

Then imagine yourself saving an amount that you can contract with yourself each month - perhaps in a savings account - and imagine realising what you are saving for - something for someone else perhaps.

Perhaps you are currently in debt and want to clear that debt. If you imagine this to be the case, your mind will come up with options and ways to help you to realise your goal and get back in the black because it's clever that way.

Have a go at these exercises and let me know how you get on by leaving on comment on this post.

Alternatively, if you're looking for some support in changing your behaviour - whether it's about money or anything else - please get in touch via our website at West of England Coaching and Counselling.

Focusing On What Matters To You

I think you could convincingly agrue that the economy mirrors the human drive for material gain and spending money which we do not have.

Something similar happens in our personal lives when we put our own material success before other more important values.

"Too much and too long, we seem to have surrendered community excellence and community values in the mere accumulation of material things,’ said Robert Kennedy during his 1968 election campaign and a few months before he was assassinated in Los Angeles.

"Gross national product counts air pollution and cigarette advertising and ambulances to clear our highways of carnage… yet the gross national product does not allow for the health of our children, the quality of their education or the joy of their play.

"It measures neither our wit nor our courage, neither our wisdom nor our learning, neither our compassion nor our devotion to our country, it measures everything, in short, except that which makes life worthwhile."

Today, a group of Anglo-American economists together with French economist Patrick Viveret are urging that the success of our societies should be measured by the well-being of their citizens rather than by their production of weapons or construction of prisons.

In studying what really makes people happy, they have come up with the following precise recommendations – daily behaviours and activities which do not consume material goods and are pretty recession-proof.

1. Connect with Others – Invest in human relationships. Look on them as the foundations of your life. They will enrich and support you more and more every day.
2. Be Active – Find a way to move your body that’s fun and feels good. When the body is active it manufactures happiness through feel-good chemicals including serotonin.
3. Sharpen Your Awareness of the Present Moment – Be curious. Observe what is beautiful or unusual. Savour the moment that you are living in right now.
4. Keep Learning – Try something new. Take up singing lessons, dancing, playing an instrument, cooking, drawing. Set yourself a goal which you would like to meet. Then take the first step in getting there.
5. Do Something to Help Someone - Imagine your personal happiness is inextricably linked to the happiness of your community and activate the pleasure zones in your brain.

Good luck with this and if you have a success to report from using the advice in this blog then please let leave a comment.

If you would like to learn more about the life coaching services which we provide them please get in touch via our website at West of England Coaching and Counselling.

Do You Want To Be Happier?

If you want to be happier then you may be interested to hear what the Greek philosophers thought on this subject.

Without complicating things and going into detail about the thoughts of individual Greek philosophers, I think there is some general agreement from these early thinkers about the factors which contribute to human happiness.

Their thoughts on the subject are outlined and listed below for you to reflect on in relation to your own life:

• See Your Friends Regularly - Those who love you for who and what you are and those who you feel good around
• Freedom - Do you feel free in your life for example to pursue the things that you want in your life such as working at what you enjoy?
• Wisdom - Do you reflect on and deal with your problems and anxieties, have realistic expectations and consider the consequences of big decisions?
• Flexible Beliefs and Behaviour - For example, do you accept pain, loss, hurt and that you can carry on and live your life in a meaningful way achieving fulfilment?
• Confidence - Are you able to stand by your beliefs and not be too influenced by the masses? Do you accept yourself for who and what you are?

A way forward would be to think about whether you agree with their conclusions or not.

If you agree, the next step is to think about whether the factor features strongly in your life.

If it does feature then this is an area to be grateful for and to continue to nourish.

If it does not feature then this may be an area in which you want to develop.

Your options for development include self-development and working with a coach to achieve your development objectives.

If this blog post has helped you in any way let us know how it helped you increase your happiness by leaving a comment.

Alternatively, if you would like support in your goal to be happier then please get in touch via our website at West of England Coaching and Counselling.

Solving The January Blues By Setting New Goals

January is a bleak time of year for many people, driven by factors such as the weather, the post Christmas credit card statement and returning to work after the festive break.

For others, January signals a new year and a time to set goals for the year ahead.

As human beings we're naturally goal-driven and setting and achieving goals is motivational.

But some of us struggle with setting goals because we feel life we're in something of a rut come the start of a new year.

Before you give up, there are a few things you can do to get yourself in the mindset of wanting to set and achieve some goals in the 11 remaining months of 2012.

You can learn to see yourself in a more positive, balanced way by carrying out the following exercises:

• Listing your positive qualities - Brainstorm all the things you like about yourself. Are you smart? Kind? Creative? Loyal? Funny?
  
  What would others say are your good qualities? Include your talents, skills, and achievements.
  
  Also think about bad qualities you do not have and do not want.
• Focus on what you do like about your life - Appreciate the things you like about yourself and your life.
  
  What elements of your work, personal and social life are going well?
• Challenge negative self-talk - When you catch yourself being self-critical or pessimistic, stop and challenge the negative thought.
  
  Ask yourself - Is this helpful thinking? Does it make me feel good? What evidence is there for the thought?
  
  Then change the thought to something believable and positive, for example, 'I feel I am gradually learning about talking through how I feel'.
• Be kind to yourself - For example, have a massage, soak in a candlelit bath or do exercise you enjoy.
• Develop some healthy beliefs - For example, ‘I take care of myself by eating healthy food 75% of the time and by exercising 3times per week' or 'I make a written worry list with possible solutions before I go to bed so I can sleep'.
• Keep a gratitude and achievement diary - Use it daily to record the little things that bring you little bits of happiness each day such as accomplishing something at work, laughing with friends, eating a fresh meal or going for a walk.

Wishing you fulfilment in 2012.


If you find this blog to be useful please leave a comment and if you would like help and support in any area of your life please get in touch with me via our website at West of England Coaching and Counselling. 

New Year Weight Loss Goal

The most common New Year's resolution is to lose weight and get healthy.

If this is you and this time you have 100% intent and you mean it then I think that you may want to try the following to set you on your way to achieving your goal.

Our beliefs and values drive our behaviours. Knowing this you can start to work on your weight loss goal.

1. Start by writing down all of the beliefs you currently have which are driving the old unwanted behaviour of eating too much and not exercising. For example:

• I won't be able to lose weight
• I don't have time to exercise
• When I feel bad I eat
• When I feel I deserve a reward I eat
• I need sugar to get through the day
• My boss drives me to eat a lot of chocolate

Keep brainstorming to identify the beliefs which you think have led to your being where you are.

2. Now write down some different beliefs that you are motivated by and which you think are realistic for you and will help you to achieve your goal. For example:

• Sugar is toxic and does not fuel my body so I eat little of it
• I eat to fuel my body with whole fresh foods including fruit, veg, fish, poultry, eggs, nuts and whole grains like seeded bread and porridge oats
• Eating healthy at least 75% of the time makes me feel energised so I can do want I want in the day
• I notice hunger as my tummy rumbles and I feel empty
• I always pause before I put something in my mouth and think about the consequences
• When I eat out I am happy to order 'off menu' at times so I feel in control

Keep brainstorming new, realistic, motivating beliefs that you personally can believe in.

Once your list is complete write them on a card for your purse or wallet and put another on the fridge or food cupboard.

Now, read your new beliefs each day for at least a couple of weeks to allow the new beliefs to become embedded in your subconscious mind.

These new beliefs will help to drive new behaviours which will assist you in achieving your weight loss goal.

Please do let us know if this blog has been useful by posting a comment and if you would like assistance with this or any other goal please consider us as your support resource and get in touch via our website at West of England Coaching and Counselling.

All Senior Managers Need A Personal Coach

Are you a Senior Manager in an organisation?

If you are, you may or may not be aware of your significance in terms of organisational performance.

I think, of all the layers within an organisational hierarchy, senior managers impact the business more than any other tier.

Senior managers influence the strategic direction of the business as well as the performance of more junior managers and staff.

Senior managers are being made more and more accountable for results - often in the form of key performance indicators (KPIs) or metrics such as, revenue targets, budget targets, people targets and so on.

Being a senior manager in today's high change transformation organisational agenda will feel at times stressful and onerous whilst often satisfying as it can help you achieve your ambitions.

Senior managers supported by an executive coach give good gearing for their organisation in that their performance impacts the performance of many others, including, line managers, staff and more senior directors or partners in the business.

Unless you are perfect - and few people are - the likelihood is that you will have development needs identified through your performance management infrastructure which would benefit from a bespoke individual programme best met by working with an executive coach (as opposed to going on a generic training course).

In particular, the non-technical part of your development - your personal competencies - are best met through a combination of coaching, group support and self-development - such as relevant reading.

Leadership coaching is on the increase and covers a multitude of skills including the following areas:

• Vision and goal setting
• Influencing and negotiating
• Decision-making
• Managing poor performance
• Handling conflict
• Delegation
• Assertiveness
• Confidence
• Presentation skills

If you are an ambitious senior manager, who also recognises your scope for further development, and are keen to explore this we would like to sign up for one of our complimentary 'Better Results Today' coaching sessions.

During these sessions we can discuss and explore your strengths and areas for development and you can sign up by simply filling in the online form on our Complimentary Coaching Sessions page on our website.

Alternatively, you can get in touch with us via email at enquiries@westofenglandcoachingandcounselling.co.uk or via our website at West of England Coaching and Counselling.

Gearing up for Change in 2012

Do you like to set New Year's resolutions so that you have a good set of goals to motivate you for the year ahead? Even better - goals that contribute to your life aims.

Perhaps this year you did not set goals or set them only to abandon them part way through.

Perhaps you did set goals and have achieved them.

Now is the time to start taking stock of what went well for you in 2011 and what you want to achieve in the coming year.

To help you with this task I will draw on a client case study.

Start with a list of areas of your life that are important to you.

My client for this case study listed: Health, Work, Relationships, Finances, Hobbies and Community. You will make your own list which may be different.

I asked her then to think about what she had achieved in 2011 within each of these 'important' values areas.

Again she made a list. For example, against Health she wrote:

• Started working out 3 times per week
• Reduced drinking alcohol to 1-2 nights a week with no more than 2 standard glasses of wine
• Adhered to a healthy breakfast, lunch and dinner pattern without late-night eating

Once complete I asked her to scale each area from 0-10 with 10 representing the high strength end.

Then I asked her to think about what she would like to leave as her legacy and what she would aim to achieve in 2012 towards that end.

For example, within relationships she said her legacy would be to have been a wise counsel to her family and friends.

With this in mind her goal for Relationships for 2012 was to reach out to every family member and friend at least once a month - to ask them questions about them, provide a listening ear and support where she could help.

My client also reviews her goals every 2 months with my support, updating and amending them as required. She intends to continue with this approach in 2012.

I would like to invite you to have a go at this exercise yourself. If you find it helps you, please leave a comment.

If you would like help reviewing your last 12 months and planning 2012 please get in touch with via our website at West of England Coaching and Counselling.

Career Coaching - Checklist

So you want to get in control of your career. Where do you start?

Start with your career goals and then progress with a strategy or approach and an action plan.

Career Goals:

• What would you like to achieve long-term, at the height of your career - your ultimate ambition?
• What about medium-term over - say the next five years?
• What about in the short-term - say 12-24 months?

Approach:

Start with a self-assessment. What are you good at? What do you enjoy doing?

If you are interested you might complete a working styles questionnaire such as Myers Briggs Type Indicator.

Action Plan:

Is your CV up to date, 1-2 pages long and are its content geared to the roles you are seeking in terms of your results to date and your capabilities (skills, knowledge and competencies)?

Do you have a good cover letter template?

What verbal self-presentation statement do you have off-pat to use with potential employers?

What will you do to prepare for an interview?

I hope this checklist is of use to you in managing your career. Please let us know how you get on and if you would like assistance please contact us via our website at West of England Coaching and Counselling.

Coaching to achieve your potential

Do you feel as though you could be doing much better in your professional working life and yet feel stuck and unsure of how to deal with this?

Are you frustrated working for others who seem to take all of the recognition for work that you deliver?

Do you think that you are achieving a small fraction of your potential?

A good personal coach will help you to clearly articulate what you want from your professional life over the long, medium and short term.

A good personal coach will help you to identify where you are currently in relation to your ambitions and goals and help you to address any barriers to your moving forwards, in particular limiting beliefs and confidence issues.

A good personal coach will help you to develop an action plan and interventions that will help you to achieve your long-, medium- and short-term ambitions and goals.

A good coach will provide you with tools and techniques to help you to get where you want to go at a pace that is right for you and to ease you into making the changes you will be making.

A good coach will provide you with optimum levels of support and challenge so you can achieve your potential, which will change as you progress in achieving your ambition and goals.

At West of England Coaching and Counselling, we all experience excellent coaching support as well as providing excellent coaching support to our clients.

We know that coaching helps us to achieve extraordinary results and we want the same for you. We are passionate about you achieving your potential and what you deserve.

What dreams would you like to make a reality through congruent goals, objectives and action plans?

You are likely to be somewhat successful now and with the help of an experienced coach you can look forward to taking the next steps up the ladder in your professional life or move careers or maximise your current opportunity.

Whatever your situation we will help you to move onwards and upwards.

Why not make a positive start in 2012 and get in touch with me personally via our website at West of England Coaching and Counselling for an investment in your future.

Executive Coaching

Are you an ambitious manager, senior manager or director working within a public or private sector organisation or for yourself or in a partnership?

Have you recently had your performance review and identified with your line manager areas of strengths to build on as well as possible areas for development?

Perhaps you have had some feedback through a 360-degree feedback process which has highlighted areas of development which, addressed, will help you to further your career.

Research shows that managers, senior managers and directors often develop more quickly and better through one-to-one executive coaching than through any other performance development intervention - including traditional classroom training.

This is because individual one-to-one coaching focuses on you and is tailored to your specific and precise needs within a structure that will have you feeling more motivated and confident in achieving your development objectives.

An independent coach will provide the following:

• A confidential listening ear and sounding board for your experiences, problems and solutions
• A source of advice should you request this
• In-time support, being available regularly face-to-face and also available on email and the telephone when you need them
• Work with you to clearly articulate positive, specific, measurable, realistic and time-bound objectives
• A structure to achieve your desired outcomes, such as, career progression or specific leadership skills development
• A coaching model to guide and steer discussions
• Good challenging questions that help you to think differently
• Collateral specific to your needs, such as, communication models, tools and techniques
• A non-judgemental presence coming from a supportive, positive and enabling place.

Managers, senior managers and directors who are serious about their continuous professional development and want learning on the fast-track develop business cases to secure funding for their coaching, which include coaching being an investment to help them to achieve their objectives and also improve the performance and engagement of their teams.

If you are unsure about whether to progress with coaching at this time please see my blog - are you ready, willing and able to be coached?

If you have found this blog useful please leave a comment or if you would like to discuss your personal coaching needs please get in touch in confidence via our website West of England Coaching and Counselling.

Small Business Coaching - Improve Productivity and Morale

Are you interested in learning about one simple, easy-to-implement tool which will boost staff productivity and morale?

How much do you estimate that poor communication costs your business? How much do you estimate not using all of your staff's potential is costing your business?

The truth is that when your people are not managed well it costs your business - That's the impact plain and simple.

What issues are most often behind this?.... These most common issues include the following:

1. Individual X has a development need that is ignored
2. Individual Y is only told when they get things wrong and the individual spends much time at work complaining about their manager
3. Individual Z is a manager and avoids tackling conflict so performance issues are ignored

Using a good feedback model addresses all of these issues and builds your staff productivity as well as their morale.

Psychological research shows people respond best to feedback which is specific, timely and in the ratio of 3 positives to each development point.

So how would you go about this?

• Step 1: Start with 3 specific positive things that you have seen/heard/read about them – their strengths
• Step 2: Then focus on 1 specific thing that you would like them to do more/less of that would make them even more effective/develop further/able to positively influence you. 

Focus on what you want from them NOT what you DO NOT want from them.

Ask them how they think they can achieve that - i.e. let them come up with their solutions to get their commitment to change.

Feedback in your business needs to become part of your way of working - something everyone does to get the best from each other and avoid standing still or even regressing.

If you have found this blog to be useful please leave a comment or if you would like assistance implementing this way of working into your business please get in touch via our website at West of England Coaching and Counselling - Team Development.

Small Business Coaching - Dealing With Attendance Issues

Do you have a problem with staff attendance which is primarily short term?

Have you noticed patterns to attendance issues - for example, the individual who is often sick on a Monday or Friday?

I think the best tool to deal with attendance issues is the return-to-work meeting. Why?

1. It shows the individual that they have been missed
2. If the individual is a malingerer they will be less likely to call in sick in future
3. It sends a clear message to other staff that attendance issues will be managed
4. If there is an underlying problem you can find out - for example, the individual calls in sick but the issue is really a problem at work or home

So what do you say at this meeting..... Have a think about what your goal is? What are your options and what will you do?

Here's a suggested format:

• Welcome the individual back
• Tell them that they were missed
• Check they are ready to return and have not come back early for whatever reason
• Discuss any issues that may have contributed towards or caused their absence
• Where any causes are identified discuss what help you as the employer can offer to address them
• Discuss any further action that may be necessary

You will need to prepare for this meeting and ask yourself the following questions:

• What are the advantages of holding the meeting in a private place?
• What information will you need to have in front of you relating to recent absences?
• What about sensitivity and listening skills?

You will also need to carry out certain actions after the meeting including the following:

• What about note taking?
• What adjustments need to be made for the individual if any?
• Do you need to consider disciplinary action yet?
• How will you continue to monitor the attendance issues?
• What action does your policy say you can take if the non attendance issues persist?

If you have found this blog to be useful please leave a comment or if you require an small business support please visit our website West of England Coaching and Counselling - Business Coaching.

Small Business Coaching - Tackling Poor Performance

Are you interested in tackling poor performance before it becomes a formal disciplinary issue?

What do you think are the benefits of 'nipping an issue in the bud' before it escalates?

Where are you now with the performance issue? What is the impact on your business?

What is the impact on other staff? What are your options....ignore the issue and hope it will go away or tackle it?

A really good tool towards tackling poor performance -is the following 6-step coaching model:

1. Gaining Commitment: Open the discussion in a positive way. Discuss current level of performance, agree that a problem exists and the impact of this on the business, other staff and them. Discuss and agree the size of the performance gap. Do not move on until the individual recognises a performance gap exists and that it is significant enough to warrant change – Why?
   
2. Closing The Gap: Discuss options to reach the required performance level. Review the advantages and disadvantages of each option. Encourage the individual to come up with ideas, prompting where you think necessary.
   
3. Develop The Strategy: Agree the best approach to close the performance gap. Identify performance measures that will show clearly when the new performance level has been reached. Explore any resources that may be required.
   
4. Agree The Action Plan: Who will do what and by when? Agree the time frames for when the new level of performance must be reached. Set review dates to monitor progress - including interim reviews if you think necessary. Express your confidence in the individual’s ability to deliver - keep it positive.
   
5. Action: Both of you agree to commit to the action plan. You discreetly monitor and guide 1:1 when necessary. Hold interim review sessions if required.
   
6. Review: Meet to review/measure progress towards targets. Recognise, communicate and record in writing achievements that have been made. If performance has not reached the required level go back to step 1 - make the targets more specific, the review periods shorter and be less tolerant of shortcomings e.g... ‘this is the third time we have spoken about this [specify performance gap].

If you have found this tool to be useful please leave a comment or if you would like assistance please contact us through our website at West of England Coaching and Counselling - Business Coaching.

Small Business Coaching - Managing People Tools

Do you have a small business and see that managing people is important to your profitability?

This is the first of a number of blogs which - actioned by you - will help you to increase your productivity, morale and profitability.

The first tool - I want to share with you is objective setting.

Be clear on your business plan then determine what objectives to set each of your employees which will help you to achieve your business plan - few businesses do this really well.

Make sure you avoid duplication of effort when you develop individual objectives for and with your team members.

Also, any training and development should only happen if it helps the individual or your team to achieve their objectives.

Individual objectives are important to ensure that individuals are accountable.

Clear alignment of team and individual objectives with your business plan will help to motivate staff and increase their productivity because they will see how they are adding value to the business.

All these objectives must be SMART - by that I mean:

• Specifically - What do you want them to do?
• Measurable - What will be the evidence of success? Aim to make this clear i.e. quantitative or qualitative and both if possible.
• Achievable - Do they have the resources - for example, skills, materials etc., to achieve it?
• Realistic - Is it challenging yet realistic - including the timescales involves?
• Time bound - When are they to complete it by?

Aim to review your staff objectives with individuals every 3 months and set new ones where appropriate.

Check how individuals are getting on a at least every month by asking the following questions:

• What is going well? 
• What is not going well? 
• What support can you give them?

You set the 'what' they are to achieve. Allow them to set the 'how' they are to achieve it.

With inexperienced staff you may need to help them with the 'how'.

People are naturally goal and objective driven and setting them objectives that contribute to the achievement of the company business plan will motivate your people.

Future blogs will provide advice on other people management areas including:

• How to nip poor performance in the bud early on when you spot a problem
• How to address non-attendance
• How to massively improve the way you communicate with your staff and develop them into the bargain

If you have found this blog to be useful please do leave me a comment or visit our website West of England Coaching and Counselling.

Executive Coaching: Acquiring New Skills For New Roles and Challenges

I was inspired to write this blog post after a session with an executive client today who is in a new role with fresh challenges and needs to develop their skills to make the most out of this opportunity.

My client wanted to work on acquiring these new skills one-to-one because:

1. There was no training course that offered her the specific skills she wanted in one programme
   
2. She wanted an 'expert' to focus solely on her to speed up results

We discussed how we would use our 2 hours together by first focusing on what she would leave our session with for it to have been considered a success.

We developed a goal and objectives for the session which focused on skills for developing a productive team and addressing current conflicts.

For example, I shared with my client a tool for providing feedback which builds motivation, helps to develop staff and improve their performance.

We then chose to role-play using the tool in practice. First, I acted out her role for demonstration purposes and then she followed by acting out her own role.

This reminded me how well one-on-one coaching works for executives who acquiring new skills which are not always easily labelled or neatly boxed into a traditional training course.

Perhaps you can use this blog to practice new skills with a trusted colleague. Please let me know how you get on.

If you would like support in this or any other area of personal and career development please get in touch via our website at West of England Coaching and Counselling - Executive Coaching.

How To Be Happy: Enjoy The Simple Things In Life...

So you have set some goals and you are working on them but there is something missing...what happened to enjoying today, now, this moment?

So I am writing this blog to remind you to keep a list of the things that make you happy now - just ordinary everyday things which you may have overlooked for a period like the view from one of your rooms, sunshine, a great meal...

Think about what you already have - Even better list these things in a journal and keep going until you have a full list of all of your blessings.

If you find this hard, think about what you do not have and do not want. Add these to your blessings list.

You may notice that the acquisition of things brings happiness but this is ephemeral. Numerous studies have shown there is nothing sustainable about acquisition - even for high winning Lottery individuals.

There is also something researchers call the Hedonic Treadmill which is when you say "I will be happy when...I have lost weight / got married / started a family / got my face lift etc".

The trouble with this outlook is that once you get used to the next level of status you reach a new norm which in itself becomes unsatisfying - in essence more wants more.

Happiness is not a destination... it's a state of mind. So recognise what you have, smile, enjoy what you are doing today and at the end of the day write down what has gone well in your journal - small things do count.

After all, big events and achievements happen less often.

And remember that whilst it is great to have goals and action plans, it is most important to live in the moment as this is all we have. Life is fragile and short.

If you have found this blog to be useful please let me know and/or get in touch via our website at West of England Coaching and Counselling.